If you have questions about refunds from the Epic Games Store, please read the Epic Games Store Refund Policy for more information.

If you have made purchases through a third party that is not Epic Games, Epic does not have the ability to process refunds for those purchases. Epic Games cannot guarantee that a refund will be processed, but below are links to third-party support pages if you would like to inquire about a refund.

Nintendo refund support

Xbox refund support

PlayStation refund support

Samsung Galaxy Store refund support

Windows 10 Store refund support

Steam refund support